CRM Solutions – Implementation

• SAP S/4HANA Customer Management
• SAP S/4HANA – Lead-to-Cash
• SAP Sales & Service Cloud
• Salesforce
• SAP CRM – Optimization and Improvements
• Solution analysis and Solution design
• SAP Project management

Business Consulting Services

• CRM Project management
• Business Change Management
• Business process analysis
• Requirements capturing and analysis
• Mappping business priorities to digital solutions
• Omni-channel contact center implementation
• Customer service optimization
• Driving sales in customer service
• Tender process and vendor selection

Digital Transformation Projects

• Execution of your digital strategy
• RPA implementation
• Chatbot implementations
• Customer Journey mapping
• Driving Technology adoption
• Driving Digital innovation
• Digitalization of business processes
• Defining Digitalization Roadmaps